Website Privacy Policy

This policy defines the commitment of Kingsley Associates to protect the privacy of personal information that is collected or used in connection with our website, which is located at, but not limited to http://www.kingsleyassociates.com and https://www.kingsleyportal.com. Protecting your personal information private information is our priority. By using the Kingsley website, you consent to the data practices described in this Privacy Policy.

Collection of your Personal Information

Kingsley may collect personally identifiable information, such as your name, email address, mailing address and birthdate, in connection with your use of our Website. We may gather additional personal or non-personal information in the future. As used in this Privacy Policy, “personal information” shall be defined as it is in the General Data Protection Regulation (GDPR).

Information about your computer hardware and software may be automatically collected by Kingsley. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Kingsley website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Kingsley’s public message boards, this information may be collected and used by others.

Kingsley encourages you to review the privacy statements of websites you choose to link to from Kingsley so that you can understand how those websites collect, use and share your information. Kingsley is not responsible for the privacy statements or other content on websites outside of the Kingsley website.

Use of your Personal Information

Kingsley collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Kingsley may also use your personally identifiable information to inform you of other products or services available from Kingsley and its affiliates.

Kingsley does not sell, rent or lease its customer lists to third parties.

Kingsley may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Kingsley, and they are required to maintain the confidentiality of your information.

Kingsley may keep track of the websites and pages our users visit within Kingsley, in order to determine what Kingsley services are the most popular. This data is used to deliver customized content and advertising within Kingsley to customers whose behavior indicates that they are interested in a particular subject area.

Kingsley will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Kingsley or the site; and (b) protect and defend the rights or property of Kingsley.

Use of Cookies

The Kingsley website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Kingsley pages, or register with Kingsley site or services, a cookie helps Kingsley to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Kingsley website, the information you previously provided can be retrieved, so you can easily use the Kingsley features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Kingsley services or websites you visit.

Legal Basis for Collecting Your Personal Information

Whenever we collect personal information from you, we may do so on the following legal bases:

  1. Your consent to such collection and use;
  2. Out of necessity for the performance of an agreement between us and you, such as your agreement to use our services;
  3. Our legitimate business interest, including but not limited to the following circumstances where collecting or using personal information is necessary for:
    1. Intra-organization transfers for client data for administrative purposes;
    2. Product development and enhancement, where the processing enables us to enhance, modify, personalize, or otherwise improve our services and communications for the benefit of our users, and to better understand how people interact with our Website;
    3. Communications and marketing, including processing data for direct marketing purposes, and subject to your opt-in for these purposes, and to determine the effectiveness of our promotional campaigns and advertising;
    4. Fraud detection and prevention;
    5. Enhancement of our cybersecurity, including improving the security of our network and information systems; and
    6. General business operations and diligence.

In each circumstance, however, we will weigh the necessity of our processing for the purpose against your privacy and confidentiality interests, including taking into account your reasonable expectations, the impact of processing, and any safeguards which are or could be put in place. In all circumstances, we will limit such processing for our legitimate business interest to what is necessary for its purposes.

Our Retention of your Personal Information

We may retain your personal information for a period of time consistent with the original purpose for collection. For example, we keep your personal information for no longer than reasonably necessary for your use of our products and services and for a reasonable period of time afterward. We also may retain your personal information during the period of time needed for us to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.

European Users’ Rights With Regard to Personal Information

Some data protection laws, including GDPR, provide you with certain rights in connection with personal information you have shared with us. If you are resident in the European Economic Area, you may have the following rights:

  1. The right to be informed. You are entitled to be informed of the use of your personal information. This Privacy Policy provides such information to you.
  2. The right of access. You have the right to request a copy of your personal information which we hold about you.
  3. The right of correction: You have the right to request correction or changes of your personal information if it is found to be inaccurate or out of date.
  4. The right to be forgotten: You have the right to request us, at any time, to delete your personal information from our servers and to erase your personal information when it is no longer necessary for us to retain such data. Note, however, that deletion of your personal information will likely impact your ability to use our services.
  5. The right to object (opt-out): You have the right to opt-out of certain uses of your personal information, such as direct marketing, at any time.
  6. The right to data portability: You have the right to a “portable” copy of your personal information that you have submitted to us. Generally, this means your right to request that we move, copy or transmit your personal information stored on our servers / IT environment to another service provider’s servers / IT environment.
  7. The right to refuse to be subjected to automated decision making, including profiling: You have the right not to be subject to a decision and insist on human intervention if the decision is based on automated processing and produces a legal effect or a similarly significant effect on you.

Privacy Shield

Kingsley Associates is in compliance with the EU-US Privacy Shield and Swiss-U.S. Privacy Shield policies and standards.

Kingsley complies with the EU-US Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Kingsley has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

Our participation in the Privacy Shield applies to the following categories of data that are collected: names, email addresses, mailing addresses, and birthdates. We collect this personal information strictly for research purposes in connection with the surveys that we provide our customers.

Kingsley may disclose personal information to our business partners for the purposes of storing research data in a secure cloud-based environment and facilitating survey-based data collection and research processes. In cases of onward transfer to third parties of data of EU and Swiss individuals received pursuant to the EU-US and Swiss-US Privacy Shield, Kingsley is potentially liable.

We do not share data with third parties. If this policy changes in the future we will provide individuals with opt-out capability.

We may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

In compliance with the EU-US and Swiss-US Privacy Shield Principles, Kingsley Associates commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact Kingsley Associates at:

AJ Rao
229 Peachtree ST NE, STE 1100,
Atlanta, GA 30303
privacy@kingsleyassociates.com
770-908-1220

Individuals whose personal data Kingsley is processing have a right under Privacy Shield to access their personal data to correct or delete it. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his query to AJ Rao at Kingsley at privacy@kingsleyassociates.com. If requested to remove data, we will respond within a reasonable timeframe.

Kingsley Associates has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacyshield/for-eu-consumers for more information and to file a complaint.

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel. Kingsley Associates is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

Children Under Thirteen

Kingsley does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Kingsley by contacting us here:

Web page: http://www.kingsleyassociates.com

Email: privacy@kingsleyassociates.com

Phone: 770-908-1220

Changes to this Policy

Kingsley will occasionally update this Privacy Policy to reflect company and customer feedback. Kingsley encourages you to periodically review this Policy to be informed of how Kingsley is protecting your information.

Contact Information

Kingsley welcomes your questions or comments regarding this Privacy Policy. If you believe that Kingsley has not adhered to this Policy, please contact Kingsley at:

Email:privacy@kingsleyassociates.com

Address:229 Peachtree Street NE, Suite 1100

Telephone number:770-908-1220

 

Effective as of May 25, 2018