This policy defines the commitment of Kingsley Associates to protect the privacy of personal information that is collected or used in the course of providing services to our valued clients.

We do not sell or distribute any personal information.

Kingsley Associates treats our clients’ sensitive data with the upmost respect and confidentiality. Kingsley Associates will never, under any circumstances, sell or distribute any personal data. Kingsley Associates agrees to keep confidential all personal information which it obtains in connection with its engagements. Kingsley Associates will respect legal privacy requirements and is committed to complying with all applicable laws.

We remove all personal information when publishing and distributing Kingsley Index benchmarks.

Kingsley Associates only uses aggregate data when publishing its proprietary Kingsley Index benchmarks. No personal information is ever shared or disseminated.

We disclose personal information when required by Law or court order.

As required by law, Kingsley Associates may disclose personal information pursuant to procedures that do not require giving notice (i.e., in connection with law enforcement investigations or court proceedings).

We align our Human Resource processes with Kingsley Associates’ privacy policy.

Kingsley Associates aligns its Human Resources processes, policies, practices, and guidelines (for information that is collected or used relating to former, current, or prospective employees) to comply with this policy.

We provide a way to verify compliance and process complaints.

Kingsley Associates reserves the right to modify and update this policy or its related business practices at any time. If you have any questions about our privacy policy, please contact us at privacy@kingsleyassociates.com, with the subject line, “privacy” or by calling 770.908.1220.

We are in compliance with the EU-US Privacy Shield and Swiss-U.S. Privacy Shield policies and standards.

Kingsley Associates complies with the EU-US Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Kingsley Associates has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

Kingsley Associates’ participation in the Privacy Shield applies to the following categories of data that are collected: names, email addresses, mailing addresses, and birthdates.  We collect this personal information strictly for research purposes in connection with the surveys that we provide our customers.

Kingsley Associates may disclose personal information to our business partners for the purposes of storing research data in a secure cloud-based environment and facilitating survey-based data collection and research processes. In cases of onward transfer to third parties of data of EU and Swiss individuals received pursuant to the EU-US and Swiss-US Privacy Shield, Kingsley Associates is potentially liable.

Kingsley Associates does not share data with third parties. If this policy changes in the future we will provide individuals with opt-out capability.

We may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

In compliance with the EU-US and Swiss-US Privacy Shield Principles, Kingsley Associates commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact Kingsley Associates at:

AJ Rao
229 Peachtree ST NE, STE 1100, Atlanta, GA 30303
privacy@kingsleyassociates.com
770-908-1220

Individuals whose personal data Kingsley Associates is processing have a right under Privacy Shield to access their personal data to correct or delete it. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his query to AJ Rao at Kingsley Associates at privacy@kingsleyassociates.com. If requested to remove data, we will respond within a reasonable timeframe.

Kingsley Associates has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacyshield/for-eu-consumers for more information and to file a complaint.

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel. Kingsley Associates is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).