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Resident Surveys Archives | Kingsley Associates

Boston and Chicago Tied for Most Satisfied Rental Markets

By | Industry Trends, Multifamily Industry Trends | No Comments
DOWNLOAD INDUSTRY TREND DATA National renter satisfaction spiked this past quarter with 78.5% of residents reporting “Good” or “Excellent” satisfaction with their renting experience, which is up significantly from the 77.9% of residents who were satisfied at the end of 2018. Another quarter of increasing resident satisfaction marks a total...
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How Do Residents Want Their Packages Delivered?

By | Insights, Resident Comments | No Comments
This month’s partnership between MHN and Kingsley Associates revealed how residents really feel about the package and delivery services provided by their communities. “I don’t get notifications of packages. Also, when I bring packages to the front to be shipped out, they sit there for months.” –Fort Lauderdale, Fla. “I actually thoroughly like the...
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