Career Opportunities

Kingsley Associates is seeking sharp, driven, research-oriented candidates to serve our valued clients and continue growing our business. If you are interested in joining our team, please explore the available opportunities listed below.

Software Developer - Atlanta

Software Developer – Atlanta

What We’re Looking For:

Kingsley Associates seeks a Software Developer to join our Technology team in Atlanta. The Software Developer will play a critical role in maintaining existing applications as well as creating new applications. Applications may be web sites, web services, windows services, or stand-alone executables.

Kingsley Associates’ work environment is fast-paced, dynamic and interactive, with each team member playing a critical role in growing the company. We are dedicated to providing a collaborative, team-first environment that also fosters individual development.

Benefits We Offer:

  • Competitive pay with base salary
  • Close-knit work environment focused on growth, performance, and accountability
  • Medical, dental, and vision benefits
  • Generous PTO policy and 10 company-paid holidays
  • 401(k) plan with company contribution
  • Training focused on aligning individual development and company growth

What You Will Be Doing:

  • Writing, maintaining, testing, troubleshooting and deploying applications.
  • Working with analysts and project managers to interpret and implement requirements
  • Technical analysis, design, testing / QA
  • Working on a variety of delivery platforms including desktop, cloud and mobile

Qualifications:

  • Four-year bachelor’s degree in relevant field of study
  • Experience developing applications in the Microsoft stack
    • C# / ASP.Net / MVC
    • Javascript, JQuery and Knockout
    • HTML
    • SQL Server stored procedures and functions
  • Passion for delivering high-quality software systems
  • Possess strong technical skills
  • Be innovative and seek ways to improve internal processes through code and automation
  • Excellent communication skills, both written and verbal
  • Highly flexible and able to work in a small team environment with multiple concurrent projects
  • Enjoy serving internal and external customers
  • Possess proven problem-solving capabilities
  • Adhere to deadlines and milestones
  • Preferred skills (Not required but nice to have):
    • Amazon Web Services,
    • Agile / Scrum
    • Microsoft SSAS, Microsoft Team Services
    • Mobile app development (hybrid or native, iOS and Android)

Mid-level Software Developer - Atlanta

Mid-level Software Developer – Atlanta

What We’re Looking For:

Kingsley Associates seeks a Software Developer to join our Technology team in Atlanta. The Software Developer will play a critical role in maintaining existing applications as well as creating new applications. Applications may be web sites, web services, windows services, or stand-alone executables.

Kingsley Associates’ work environment is fast-paced, dynamic and interactive, with each team member playing a critical role in growing the company. We are dedicated to providing a collaborative, team-first environment that also fosters individual development.

Benefits We Offer:

  • Competitive pay with base salary
  • Close-knit work environment focused on growth, performance, and accountability
  • Medical, dental, and vision benefits
  • Generous PTO policy and 10 company-paid holidays
  • 401(k) plan with company contribution
  • Training focused on aligning individual development and company growth

What You Will Be Doing:

  • Design and develop full-stack software
  • Serve as the solutions architect on certain features and modules
  • Communicate with team members throughout the company to understand requirements
  • Design elements of the systems
  • Work on everything from databases, back-end, UI to data analysis
  • Participate in system development, testing, deployment, and support
  • Work alongside and mentor other software developers
  • Define and document development practices

Qualifications:

  • Four-year bachelor’s degree in relevant field of study
  • 5+ years of Experience developing applications in the Microsoft stack
    • C# / ASP.Net / MVC
    • Javascript, JQuery and Knockout
    • HTML
    • SQL Server stored procedures and functions
  • Passion for delivering high-quality software systems
  • Possess strong technical skills
  • Be innovative and seek ways to improve internal processes through code and automation
  • Excellent communication skills, both written and verbal
  • Comfortable reviewing code of others and others reviewing your code
  • Highly flexible and able to work in a small team environment with multiple concurrent projects
  • Enjoy serving internal and external customers
  • Ability to work effectively in an Agile environment
  • Possess proven problem-solving capabilities
  • Self-motivated and ability to adhere to deadlines and milestones
  • Preferred skills (Not required but nice to have):
    • Amazon Web Services
    • Agile / Scrum
    • Microsoft SSAS, Microsoft Team Services
    • Mobile app development (hybrid or native, iOS and Android)

Marketing Manager - Atlanta

Marketing Manager – Atlanta

What We’re Looking For:

Kingsley Associates is seeking a Marketing Manager to create and execute the marketing strategy focused on driving sales results, increasing product adoption and developing the overall industry presence of Kingsley Associates. All applicants should have the ability to design and develop content and deliverables that leverage data and effectively target and communicate with the intended audience. The candidate must have a digital background and is accountable for driving and measuring results. The Marketing Manager should be able to collaborate and work with others, but also must be an individual contributor.

Benefits We Offer:

  • Competitive pay
  • Close-knit work environment focused on growth, performance, and accountability
  • Medical, dental, and vision benefits
  • Generous PTO policy and 10 company-paid holidays
  • 401(k) plan with company matching
  • Training focused on aligning individual development and company growth

What You’ll Be Doing:

  • Create, manage, and execute against the marketing strategy; communicate results and measure progress
  • Quickly gain a thorough understanding of Kingsley history, reputation, and products/services
  • Develop the marketing calendar; prioritize, manage, and execute against this calendar
  • Create, design, develop, communicate and distribute marketing material and related content including:
    • Client and prospect presentations and collateral
    • One-pagers for specific products and overall Kingsley brochures
    • Emailers, digital ads and banners
    • Executive summaries and reports for industry and client studies
    • Other visually creative and systematic content
  • Oversee, promote and measure results of content distribution and social media presence
  • Partner with product to design portal features and portal updates
  • Partner with business development team to target, select, organize, and prepare for conferences
  • Develop and manage industry partnerships
  • Maintain and update website optimizing messaging, content, calls to action, and SEO impact
  • Keep up to date on industry trends
  • Develop and manage paid digital advertising campaigns
  • Assist Executive Team, business development, and product team as needed

Qualifications:

  • 5+ years of marketing experience, B2B company or client services firm experience preferred
  • Four-year bachelor’s degree in relevant field of study
  • Extensive experience with Adobe Suite
  • Familiarity with marketing technologies, such as Salesforce, Pardot, Marketo, GoogleAds, Constant Contact, ExactTarget, SEMRush, and Google Search Console
  • Experience with WordPress and knowledge of HTML / JavaScript / CSS and/or any other programming language preferred
  • SEO / SEM experience
  • Powerful communication skills, both written and oral
  • Intense attention to detail
  • Self-motivation/willingness to take initiative

Project Analyst - Atlanta

Project Analyst – Atlanta

What We’re Looking For:

Kingsley Associates seeks a technologically-inclined Project Analyst in our Atlanta office. Analysts will work closely with Project Managers, Vice Presidents, and Principals to ensure quality of execution and excellence in deliverables. Project Analysts will be intimately involved in client research projects from start to finish.

Kingsley Associates’ work environment is fast-paced, dynamic, and interactive, with each team member playing a critical role in expanding the company. We are dedicated to providing a collaborative, team-first environment that also fosters individual development.

Benefits We Offer:

  • Competitive pay + bonus potential
  • Close-knit work environment focused on growth, performance, and accountability
  • Medical, dental, and vision benefits
  • Generous PTO policy and 10 company-paid holidays
  • 401(k) plan with company contribution
  • Training focused on aligning individual development and company growth

What You Will Be Doing:

  • Defining project goals with client and project team input
  • Designing surveys, interview scripts, and other research instruments with Kingsley’s proprietary software
  • Ensuring accuracy of client databases and integration with Kingsley’s systems
  • Communicating updates and key milestones to clients and their field personnel
  • Analyzing data to develop clear, detailed findings for clients
  • Developing reports and deliverables

Qualifications:

  • Four-year bachelor’s degree in relevant field of study
  • High degree of computer proficiency (advanced user of MS Excel and ability to work with and learn new software applications)
  • Knowledge of HTML / JavaScript / CSS and/or any other programming language
  • Advanced quantitative and data analysis skills (consumer research experience is a bonus)
  • Intense attention to detail
  • Powerful communication skills, both written and oral
  • Proven problem-solving capabilities
  • Commitment to client service
  • Strict adherence to established project milestones and deadlines
  • Self-motivation / willingness to take initiative

Project Manager - Atlanta

Project Manager – Atlanta

What We’re Looking For:

Kingsley Associates seeks a Project Manager in our Atlanta office. The Project Manager is responsible for all aspects of project implementation, from designing customized survey programs to delivering highly actionable and strategic recommendations for our clients. The Project Manager will lead small project teams and work alongside senior company personnel to ensure quality of execution.

Kingsley Associates’ work environment is fast-paced, dynamic, and interactive, with each team member playing a critical role in expanding the company. We are dedicated to providing a collaborative, team-first environment that also fosters individual development.

Benefits We Offer:

  • Competitive pay + bonus potential
  • Close-knit work environment focused on growth, performance, and accountability
  • Medical, dental, and vision benefits
  • Generous PTO policy and 10 company-paid holidays
  • 401(k) plan with company contribution
  • Training focused on aligning individual development and company growth

What You Will Be Doing:

  • Developing client relationships and communicating expectations throughout projects
  • Leading small project teams on research projects as main internal and external contact
  • Coordinating research teams of analysts; assigning work tasks and ensuring timely completion
  • Defining project goals with client input and planning then executing project strategy
  • Analyzing data to develop clear, detailed findings for clients
  • Preparing comprehensive reports and deliverables
  • Delivering presentations to senior client audiences
  • Limited travel required, 1-3 days per month

Qualifications:

  • Four-year bachelor’s degree in relevant field of study
  • 2-3 years relevant experience in project management, market research, management consulting, or related field
  • 1+ years experience as a direct manager of others
  • Ability to develop and maintain client relationships with a commitment to client service
  • High degree of computer proficiency and skilled use of MS Office, particularly Excel and PowerPoint
  • Advanced quantitative and qualitative data analysis skills
  • Close attention to detail
  • Powerful communication skills, both written and oral
  • Strict adherence to established project milestones and deadlines
  • Self-motivation/willingness to take initiative

Temporary Part-time Customer Service Associate - Atlanta

Temporary Part-time Customer Service Associate – Atlanta

What We’re Looking For:

Kingsley Associates is looking to fill a temporary, part-time position to help with our customer service related tasks. This person would be working in our downtown Atlanta office for 20-25 hours per week with a flexible schedule. The person filling this role will be supporting our project teams by assisting clients with questions and troubleshooting.

What You’ll Be Doing:

  • Receiving, organizing, and tracking all incoming customer service inquiries, both calls and emails
  • Responding to customer service inquires or routing to project teams, if necessary
  • Making updates to Kingsley Portal online system
  • Making recommendations for system or process improvements based on customer service feedback

Who Should Apply:

  • 1+ years relevant experience in customer service, including internships and / or coursework, ideally with a technology product or service
  • Ability to explain technological system features to a variety of audiences and skill levels
  • Excellent organization skills and attention to detail
  • Clear communication skills, both written and oral
  • Client-focused, friendly, and helpful general disposition
  • Patience, willingness, and finesse to handle disgruntled customers
  • Self-motivation and willingness to take initiative

Customer Service Associate - Atlanta

Customer Service Associate – Atlanta

What We’re Looking For:

Kingsley Associates is looking to fill a customer service associate position in our Atlanta office. This role is responsible for oversight and execution of customer service tasks associated with our projects and proprietary software systems (Kingsley Portal). The customer service associate will support internal project teams and assist Kingsley’s clients with questions and troubleshooting.

Benefits We Offer:

  • Competitive pay
  • Close-knit work environment focused on growth, performance, and accountability
  • Medical, dental, and vision benefits
  • Generous PTO policy and 10 company-paid holidays
  • 401(k) plan with company matching
  • Training focused on aligning individual development and company growth

What You’ll Be Doing:

  • Receiving, organizing, and tracking all incoming customer service inquiries, both calls and emails
  • Responding to customer service inquires or routing to project teams, if necessary
  • Making updates to Kingsley Portal online system
  • Keeping all staff informed of recurring or high importance customer service issues
  • Making recommendations for system or process improvements based on customer service feedback
  • Working with project teams on larger, custom projects requiring dedicated customer service
  • Regularly updating the client FAQ list and video tutorial library
  • Hosting periodic training webinars for clients

Who Should Apply:

  • 1-2+ years relevant experience in customer service, ideally with a technology product or service and / or a 4-year college degree in a relevant field, such as Business Administration, Communications, or similar
  • Ability to explain technological system features to a variety of audiences and skill levels
  • Excellent organization skills and attention to detail
  • Clear communication skills, both written and oral
  • Client-focused, friendly, and helpful general disposition
  • Patience, willingness, and finesse to handle disgruntled customers
  • Self-motivation and willingness to take initiative

How to Apply

Please email (no phone calls) your resume using the following guidelines:

  • Email: careers@kingsleyassociates.com
  • Subject line: Job Title
  • Cover letter should include (in bulleted form):
    • Experience and qualifications for this position
    • Specific salary requirements
    • Potential start date

About Kingsley Associates

Kingsley Associates is a data-driven research and analytics firm, uncovering new insights for leading commercial and multifamily real estate firms.  Since 1985, we have been collecting data through survey programs to provide actionable intelligence for our clients to improve their properties and operations.  Kingsley discerns critical insights from substantial data sets, helping clients make smarter, more informed decisions focused on customer retention, improving market position, enhancing operations, and driving employee engagement.  We leverage over 30 years of data to provide relevant, in-depth industry benchmarks allowing clients to compare themselves to other leading players in the industry and to take actions to improve their business. Our commitment to exceptional customer service,
technological innovation, and high quality deliverables separates us in this industry.

Kingsley Associates’ work environment is fast-paced, dynamic, and interactive, with each team member playing a critical role in expanding the company. We are dedicated to providing a collaborative, team-first environment that also fosters individual development.

Kingsley Associates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kingsley Associates complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.