National resident satisfaction continued to rise in the second quarter of 2018, with 77.3% of residents reporting they were satisfied overall with their renting experience. This increase continues the upward trend that began in the final quarter of 2017.
According to the 2017 NMHC/Kingsley Associates Renter Preferences Report, 65 percent of respondents said they would be interested in a community with sustainability/green initiatives, and 78 percent said they’d be interested in a community with Energy Star-certified appliances.
National resident satisfaction hit a four-year high in the first quarter of 2018, with 77.0% of residents reporting they were satisfied overall with their renting experience.
The apartment sector continued its strong economic run last year, reflected in the National Multifamily Housing Council’s (NMHC) and Kingsley Associates’ newly released 2018 NMHC 50—the authoritative ranking of the nation’s largest apartment owners, manager, developers, builders and syndicators.