Over the past three years, national renter satisfaction has remained steady, with the rate fluctuating between 76.6% and 76.8%. However, for the first time since the end of 2014, renter satisfaction has surpassed that line, climbing to a high of 76.9% in Q4 2017.
For almost three years now, there has been little to no change in overall resident satisfaction. Since the end of 2014, overall satisfaction scores have wavered between 76.6% and 76.8%. This quarter proves no different, with 76.7% of residents reporting that they’re satisfied overall with their living experience.