About Us

A trusted real estate research and consulting adviser

Our History

For 30 years, real estate leaders have turned to Kingsley Associates to maximize their portfolio and organizational performance. Our suite of customizable tools and industry benchmarks strengthens the relationships between real estate firms and their key stakeholders.

Steve Kingsley founded Kingsley Associates with the mission of helping real estate organizations enhance their performance through research, data analysis, and strategic consulting. Since the conception of the company, Kingsley Associates has been committed to serving the leaders of the industry with high quality deliverables and exceptional client service.

In response to the need for performance-based benchmarks, Kingsley Associates developed the Kingsley IndexSM, which is now the largest and most comprehensive database of customer satisfaction metrics available to the real estate industry. The Kingsley Index has been a fundamental instrument of the firm’s success for 30 years.

Kingsley Associates’ advanced processes and tools ensure research validity and data integrity while providing a user-friendly and streamlined experience.

Global Reach

Kingsley Associates surveys key stakeholders on 6 continents and in 18 languages around the world. We are committed to ensuring both global consistency and support for our clients.

Kingsley Associates global key stakeholder surveys

Mission Statement
At Kingsley Associates, we strive to be the real estate industry’s leading provider of actionable business intelligence.

Expertise
Our executives are committed industry professionals with decades of experience in real estate. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We help solve complex issues and identify opportunities to enhance portfolio performance. Let us apply our world-class capabilities to your business goals.

Clients
Our clients include real estate owners, operators, pension funds, financial services firms, investment managers / advisors, REITs, brokerage service firms, and facilities management firms. They span the entire industry across multifamily, office, retail, medical office, industrial, and commercial portfolios.

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